Last updated September 18, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund of the product (less shipping and handling). Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. All returned items must be un-altered in any way.
RETURN PROCESS
To return an item, please email customer service at returns[at]cardshotrods.com to place a request for a return. Once approved, place the item securely in its original packaging, and mail your return to the mailing address, which will be provided by email.
Please note that you will be responsible for the shipping return charges. We strongly recommend using a shipping method which provides a tracking number. We will not be responsible for lost returns and will not be able to refund you.
REFUNDS
We will process your return after receiving and inspecting the item. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
For specially-customized, defective, or damaged products, please contact us to arrange a refund or exchange. You may be asked to provide photos of defects or damaged items.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
returns[at]cardshotrods.com